MGT 424 Saudi Electronic Appropriate Language Among Quality Professionals Questions

Question Description

I’m working on a management question and need support to help me study.

This aforementioned article Big or Little Quality: Quality Control vs. Business Culture, the author discussed the view of the quality as tool into the operational improvement as a part of the corporate culture.

Read the article and answer the following questions:

1- To which extent do you agree with the author view in term of leaders critical role in reinforcing the quality culture and gaining its payback on companies` operations? Clarify your thoughts with acceptable reasons. (Marks 2 )

2- The author indicates the importance of using appropriate language among quality professionals and business management. Discuss this notion from your own point of view. (Marks -1.5)

3- Explain how do leaders and quality professionals can ease the process of changing the corporate culture and emphasize that quality is everyone`s job? (Marks- 1.5)

Please answer in the same question file.

Attached article and question file for more details.

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